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Hi sir, my Apple Pencil 2nd gen is not getting connected to my iPad 12.9, i tried several ways. Bluetooth off and on, network settings reset, iPad Pro power on and off.. all the probabilities tried but no use. Plz help me.. my pad is showing “ Apple Pencil” once i attach the pencil to iPad.. even not at all showing charging status too
[Re-Titled by Moderator]
iPad Pro, iPadOS 15
Hello ajail,
If your Apple Pencil 2 is not showing a battery percentage when attaching it to the iPad it is likely you'll need to take it in for Service. Reach out to Apple Support using the method you prefer here:
Apple Support Contact Methods
-> Call Apple Support 1-800-APL-CARE
For International Numbers or ASL support, click here:
Contact Apple for support and service - Apple Support
-> Chat with Apple Support
-> Get Started Online
Hello ajail,
If your Apple Pencil 2 is not showing a battery percentage when attaching it to the iPad it is likely you'll need to take it in for Service. Reach out to Apple Support using the method you prefer here:
Apple Support Contact Methods
-> Call Apple Support 1-800-APL-CARE
For International Numbers or ASL support, click here:
Contact Apple for support and service - Apple Support
-> Chat with Apple Support
-> Get Started Online
This support page may be helpful with pairing and use of the Pencil with your iPad:
Connect Apple Pencil with your iPad - Apple Support
If you continue to experience difficulties, here is one of the better troubleshooting guides:
https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/
As described, your Pencil is exhibiting symptoms of a failed battery. Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.
The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”.
It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.
If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.
Some reports suggest that gentle warming of the Pencil (such as a hot water radiator) prior to attempting charging of the Pencil can resurrect a Pencil battery.
You might be well advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Apple Pencil:
Genius Bar Reservation and Apple Support Options - Apple
Apple Pencil 2nd gen not connecting to iPad Pro
