My tv show episodes are all out of order with missing season names

i just recently purchased all seasons of a tv show, and on the store page all the episodes are filed under the correct season and every season is labeled correctly, everything is correct but in my library everything is out of wack, my episodes are out of order seasons either don’t have a label or are out of order. this is the only tv show i have doing this in my library the others are perfectly in order. is there a way to fix this??

Apple TV 4K

Posted on Jul 22, 2022 6:33 AM

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3 replies

Jul 23, 2022 1:42 PM in response to Spacebackpack

Hey Spacebackpack,


From what we understand, there's a tv show that seasons and episodes are out of order on your Apple TV.  In order to help isolate this issue, do you have another Apple device? 


If so, we'd like for you to see if you're seeing the same thing on it. If the issue doesn't happen on a different Apple device, we have isolated it to the Apple TV.


Restarting has been known to help with software related issues. To restart your Apple TV, follow the steps here: Restart Apple TV.


If you continue to have the issue, update the software: Update Apple TV software. Updates not only include new features, they also include bug fixes.


If it happens with multiple devices, let us know which tv show you're experiencing this issue with.


Take care. 



Jul 24, 2022 8:15 AM in response to Spacebackpack

Hello Spacebackpack,


Welcome to Apple Support Communities!

Were you able to try the steps we previously suggested, to ensure your Apple TV has been updated and restarted?

Please also check for any pending iOS updates, on your iOS devices to help make sure the software is working as expected. Update your iPhone, iPad, or iPod touch - Apple Support


See if you can filter the seasons to help make them appear normally, detailed here: Library in the Apple TV app - Apple Support

If the issue remains, does this only happen with the one TV show, or other shows as well?


We hope this helps to further isolate the source of the issue.

Cheers!



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My tv show episodes are all out of order with missing season names

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