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Accessing photos from external hard drive

I had my photo library backed up to an external hard drive and now trying to open it on a new MacBook, the library is opening and loading but the loading stalls out and everything is there except the actual images. It’s just square boxes. I’ve tried command+option with no success.

MacBook Pro

Posted on Jul 22, 2022 4:02 PM

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5 replies

Jul 22, 2022 4:13 PM in response to Yer_Man

The format is ExFAT. I took it in to a local shop in 2017 or 2018 to have it done so I don’t know anything beyond that. The MacBook was supposedly beyond repair, something with the mother board and they transferred everything to the hard drive. Photos is the only thing I have a problem accessing.

Accessing photos from external hard drive

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