MacBook Keyboard
My MacBook’s inbuilt keyboard just stopped working all of a sudden. How do I fix this?
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My MacBook’s inbuilt keyboard just stopped working all of a sudden. How do I fix this?
Hi DamiAz16,
The entire keyboard stopped working or just certain letters? If the entire keyboard stopped, I'd be concerned about possible liquid damage.
Either way, you're going to need to ship it in or take it to an Apple Store/Certified Apple Repair Facility for inspection.
Reach out to Apple Support to get started:
Apple Support Contact Methods
-> Call Apple Support 1-800-APL-CARE
For International Numbers or ASL support, click here:
Contact Apple for support and service - Apple Support
-> Chat with Apple Support
-> Get Started Online
Hi DamiAz16,
The entire keyboard stopped working or just certain letters? If the entire keyboard stopped, I'd be concerned about possible liquid damage.
Either way, you're going to need to ship it in or take it to an Apple Store/Certified Apple Repair Facility for inspection.
Reach out to Apple Support to get started:
Apple Support Contact Methods
-> Call Apple Support 1-800-APL-CARE
For International Numbers or ASL support, click here:
Contact Apple for support and service - Apple Support
-> Chat with Apple Support
-> Get Started Online
Unfortunately, no. It sounds as if someone is going to need to open the device. That requires special tools and most importantly grounding (so you don't accidentally introduce static electricity to the device).
You can always talk with Apple Support to see if they can run remote diagnostics. Maybe they can find something that we as volunteers in this Community Forum don't have access to.
i did not spill any liquid on it. Neither did it fall. Are there alternate ways to fix it prior to shipping it?
Do none of the keys work at all?
MacBook Keyboard