Snce updating to Mac OS Big Sur 11.6.8 my HP LaserJet Pro 1415fnw color MFP is no longer available to scan?

Is there a fix on the way for this?


iMac Line (2012 and Later)

Posted on Jul 24, 2022 11:14 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 25, 2022 6:13 AM

Hi,


Would this be an HP LaserJet Pro CM1415fnw Color Multifunction Printer?


Is printing OK?


Have you checked whether the latest drivers from HP are installed?

https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-cm1415-color-multifunction-printer-series/4089171/model/4089467

Under macOS 11, both HP Easy Start and HP Easy Admin are mentioned.


HP Easy Admin can be used without a connected printer, which may make it easier for administrators (and others) to download drivers.

https://support.hp.com/us-en/document/c06164609


Reset the Mac printing system to solve a problem – Apple Support (UK)

Add a printer on Mac – Apple Support (UK)


If nothing else helps, you could also have a look at the Apple package download HP 5.1.1 Printer Software Update. An HP LaserJet CM1410 Series version 19.13 driver is listed in the referenced article Printer and scanner drivers for Mac - Apple Support. Look upon this as an experiment. It may or may not work. Make sure that you have backup copies of all important files (documents, photos, et cetera) before testing anything.

3 replies
Question marked as Top-ranking reply

Jul 25, 2022 6:13 AM in response to wkkendall

Hi,


Would this be an HP LaserJet Pro CM1415fnw Color Multifunction Printer?


Is printing OK?


Have you checked whether the latest drivers from HP are installed?

https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-cm1415-color-multifunction-printer-series/4089171/model/4089467

Under macOS 11, both HP Easy Start and HP Easy Admin are mentioned.


HP Easy Admin can be used without a connected printer, which may make it easier for administrators (and others) to download drivers.

https://support.hp.com/us-en/document/c06164609


Reset the Mac printing system to solve a problem – Apple Support (UK)

Add a printer on Mac – Apple Support (UK)


If nothing else helps, you could also have a look at the Apple package download HP 5.1.1 Printer Software Update. An HP LaserJet CM1410 Series version 19.13 driver is listed in the referenced article Printer and scanner drivers for Mac - Apple Support. Look upon this as an experiment. It may or may not work. Make sure that you have backup copies of all important files (documents, photos, et cetera) before testing anything.

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Snce updating to Mac OS Big Sur 11.6.8 my HP LaserJet Pro 1415fnw color MFP is no longer available to scan?

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