We have been traveling in our RV for a month now and have used our Lightning to HDMI cable to watch our downloaded Prime, Netflix and paramount+ shows just fine until last week. Now none of them work! We’ve tried 3 different cables. We can display the app(s) just fine but we get errors when accessing the downloaded content. We’ve talked with other RV campers who are all experiencing the same. What’s up?
Hey KNilges,
Sounds like you're receiving an error while playing videos using your Lightning to HDMI cable to watch some downloaded content from some streaming services. We'd be happy to help out. Without knowing the exact error you're receiving, we'd suggest looking at the following information which addresses several possibilities:
"Get help
Find out what to do when you have the following issues.
If you see video but can't hear audio
Make sure that you're using a Digital AV adapter (which has an HDMI port). If you're using a VGA adapter, it doesn't carry audio signals. To hear audio with a VGA adapter, you need to connect to the headset jack on your TV, monitor, projector, or stereo.
If an app doesn't display video or play audio
The app might not be compatible with your adapter. Check compatibility on the app's info page in the App Store or contact the developer.
If an alert says that an HDCP-compatible device is required
Your content might not be compatible with your adapter. Movies, TV shows, and certain streaming video apps require High-Bandwidth Digital Content Protection (HDCP). If you try to play these movies, shows, and streaming videos using a non-HDCP digital connection—like the Apple VGA Adapter—an alert will ask for an HDCP-compatible device.
If you need help with other issues
For more help, contact Apple Support, to set up service for your:
For more info, check out: About Apple Digital AV Adapters for iPhone, iPad, and iPod touch - Apple Support
We hope this helps out.
Take care!
HDMI to lightning adapter won’t play downloaded content
