You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPhone 6 Recovery Issues

My IPhone 6 battery got bad and I could only get to replace it the following day but when a new battery was installed the phone did not come on again. Stuck on Apple logo. Every attempt to recover has failed with various error meassages. (-1), (4013), (17) is this a lost cause?

Posted on Jul 26, 2022 8:25 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 26, 2022 10:02 AM

Then they have rendered your phone untouchable by Apple.

They also did not install a genuine Apple battery. At least not a new one. Apple does not sell iPhone parts to unauthorized shops.


Similar questions

7 replies

IPhone 6 Recovery Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.