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User profile for user: Myrna Sanders
Myrna Sanders Author
User level: Level 1
9 points

Why do I keep getting a message saying that someone is trying to log into my account from San Jose CA when I’m in Texas?

while using my phone yesterday I tried to log into my Apple account. It wouldn’t accept my pass word and made me change it so I did. I kept getting a message after that saying that someone was trying to use my phone from San Jose California, but I am in Dickinson Texas And I have my phone with me. I changed the password but I kept getting the same message about my phone being in San Jose California. This happened every time I tried to login so finally I said that it was me. My observation is that since Apple is in California maybe that’s why it was saying that. Has anyone had this issue?

iPhone 8 Plus, iOS 15

Posted on Jul 27, 2022 8:48 AM

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User profile for user: FoxFifth
FoxFifth
User level: Level 10
469,407 points

Posted on Jul 27, 2022 9:05 AM

See the following from Two-factor authentication for Apple ID - Apple Support


When you sign in on a new device, you’ll get a notification on your other trusted devices that includes a map showing the approximate location of the new device. This is an approximate location based on the IP address the device is currently using, rather than the exact location of the device. The location shown might reflect the network you're connected to, and not your physical location.


If you know you’re the person trying to sign in but you don’t recognize the location shown, you can still tap Allow and continue signing in. However, if you ever see a notification that your Apple ID is being used to sign in on a new device and you're not the one signing in, tap Don’t Allow to block the sign in attempt.

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User profile for user: FoxFifth
FoxFifth
User level: Level 10
469,407 points

Jul 27, 2022 9:05 AM in response to Myrna Sanders

See the following from Two-factor authentication for Apple ID - Apple Support


When you sign in on a new device, you’ll get a notification on your other trusted devices that includes a map showing the approximate location of the new device. This is an approximate location based on the IP address the device is currently using, rather than the exact location of the device. The location shown might reflect the network you're connected to, and not your physical location.


If you know you’re the person trying to sign in but you don’t recognize the location shown, you can still tap Allow and continue signing in. However, if you ever see a notification that your Apple ID is being used to sign in on a new device and you're not the one signing in, tap Don’t Allow to block the sign in attempt.

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Why do I keep getting a message saying that someone is trying to log into my account from San Jose CA when I’m in Texas?

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