My daughter got a new IPhone last month and now the Find My Iphone isn't working for her or me. I've checked all the settings and they match mine. She took to an Apple Store, and the guy said "Not sure. I can't help you." Has anyone else had this issue? Suggestions? thanks!
iPhone 7 Plus, iOS 15
Thanks so much again. We got in touch with someone at Apple via phone. He had my daughter log out of her Apple ID (she has a separate ID) and then log back in. All fixed now. Guess it was just a glitch. Your advice is much appreciated!
Thanks so much again. We got in touch with someone at Apple via phone. He had my daughter log out of her Apple ID (she has a separate ID) and then log back in. All fixed now. Guess it was just a glitch. Your advice is much appreciated!
Did your daughter go through all six steps under “How to turn on Find My …” in the article linked above? What happened after each step?
Is she connected to cellular data? To Wi-Fi? Is VPN or a Hotspot involved in the Wi-Fi connection?
megpayne wrote:
My daughter got a new IPhone last month
and now the Find My iPhone isn’t working for her or me.
Thanks for your reply! Do you mean her old Iphone? She said she didn't cleanse it... Not sure how. It's totally dead now. There is no SIM card in it. I do mean the Find My. I can see her listed under People (with my other family members) but her location doesn't show up. And on her end, it says cannot connect to network.
You’re welcome. Glad it’s resolved.
Enjoy your Apple gear.
my daughter got a new iphone and now the find my isn't working
