My son and I got new phones, His phone is showing up under “devices” in Find my iPhone but not “People”

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My son and I got new phones, His phone is showing up under “devices” in Find my iPhone but not “People”

My sons new phone is not showing up under “People” in Find My iPhone. It’s saying no location- all of his settings are turned on to allow.

Posted on Jun 20, 2023 10:20 AM

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Answer 1

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Bradenmathey Author

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Jun 20, 2023 11:08 AM in response to Lawrence Finch

Thank you, he does have his own Apple ID but he did on his previous phone also and his location was visible under people. On my settings he is under my name in family. Do I need to go into his phone with my Apple ID?

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Answer 2

Jun 20, 2023 12:13 PM in response to Bradenmathey

No, he should set his name in Find My as being associated with his iPhone. The reason the setting is there at all is because an individual can have more than one device, such as an iPhone and iPad; that setting lets someone choose the device that they was to be associated with.

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Answer 3

Jun 20, 2023 10:26 AM in response to Bradenmathey

You and he must have different Apple IDs, and be signed in to your unique Apple IDs on each phone. Each of your names should appear at the top of the page when you open Settings. This is the name that will be used for People. Then, each of you go to Settings/[your name]/Find My, and verify that My Location says This Device.

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My son and I got new phones, His phone is showing up under “devices” in Find my iPhone but not “People”

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