Not receiving mail I get a triangle with and exclamation point with account error. I have tried deleting and adding back the server info ect. still returns with Unable to verify account name or password.
[Re-Titled by Moderator]
iMac 21.5″, macOS 10.15
Ok, just to be sure you are using the correct email server setup information, try using this Apple Support link, and enter your email address for this provider. It should then give you the correct setup information to use with Apple Mail.
Ref: Mail Settings Lookup - Apple Support
In addition, do you use a VPN, any Anti-Virus, or software firewall apps with your Mac?
Ok, just to be sure you are using the correct email server setup information, try using this Apple Support link, and enter your email address for this provider. It should then give you the correct setup information to use with Apple Mail.
Ref: Mail Settings Lookup - Apple Support
In addition, do you use a VPN, any Anti-Virus, or software firewall apps with your Mac?
Who is the email provider that you are having this issue with? Did you enable two-factor authentication on the user account to access their services? If so, you may need to generate an app-specific password to use, in lieu of your account password, to access their email servers ... and if that is the case, you would need to follow their instructions on how to generate one to use.
Ref: Using app-specific passwords - Apple Support
millerlinda01 wrote:
Not receiving mail I get a triangle with and exclamation point with account error. I have tried deleting and adding back the server info ect. still returns with Unable to verify account name or password.
Contact your mail provider or look at their support site.
My email provider is a rural telephone company called Totel communications. I am not aware of a two factor authentication on the user account I just login to their web mail with a password which is the same one that is on this account. I have tried deleting it and adding it back, restarting the computer nothing seems to resolve this issue. I have been using this for approximately six or seven years and it has never had this problem. It gives me two errors 1. could not connect to the server. 2. Unable to verify account name or password.
Not receiving mail. I get a triangle with an exclamation point and account error.
