Talked with represenative. Solution MAY have been more simple than I thought. She says this is a notification. So we went to the SETTINGS>NOTIFICATIONS of all my devices. While Home app notifications were turned off in my iPhone (where I get this message the most) and in my iPad.....it was not turned off on my MacbookPro. Also, for the Home App there is a sub notification setting in notifications for just CRITICAL notifications for this app that was still turned on for all my devices. So I turned those off too.
Now it is a wait and see if the messages keep coming or have gone away. I have a feeling this is going to be one of those things that gets turned backed on everytime the iPhone, or iPad, or MacBook have a software update. I'll try to remember to post back in a couple of days if this resolves the issue (for my particular case).