how to fix “repaid failed 69845” when installing MACOS Catalina

Hi,

I haven’t used this iMac for 2years ( it’s iMac Retina 2017) and I’m upgrading from 10.13 high sierra to 10.15 Catalina.

When I restarted the iMac this notification pops up( see image attached) asking me to quit the installed and try again.

the mouse doesn’t work somehow, so I couldn’t quit the installer ( I don’t think there is an option anyway). I force re-boot the machine. And same thing shows up. Anyway I can fix this please? Thanks!!!

Best,

Posted on Jul 31, 2022 12:54 AM

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1 reply

Owl-53

Level 10

113,333 points

Jul 31, 2022 8:07 AM in response to Lilijinglebells

Sometimes it is necessary to run the Disk Utility repair a number of times until you get an OK at the end of the report.

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how to fix “repaid failed 69845” when installing MACOS Catalina

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