how to fix “repaid failed 69845” when installing MACOS Catalina

Hi,

I haven’t used this iMac for 2years ( it’s iMac Retina 2017) and I’m upgrading from 10.13 high sierra to 10.15 Catalina.

When I restarted the iMac this notification pops up( see image attached) asking me to quit the installed and try again.

the mouse doesn’t work somehow, so I couldn’t quit the installer ( I don’t think there is an option anyway). I force re-boot the machine. And same thing shows up. Anyway I can fix this please? Thanks!!!

Best,

Posted on Jul 31, 2022 12:54 AM

Similar questions

1 reply

Owl-53

Level 10

113,297 points

Jul 31, 2022 8:07 AM in response to Lilijinglebells

Sometimes it is necessary to run the Disk Utility repair a number of times until you get an OK at the end of the report.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how to fix “repaid failed 69845” when installing MACOS Catalina

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up