The update could not be verified.

I'm trying to update my OS to Monterey but keep getting an error message that "The update could not be verified". I'm in Systems Preferences, so it seems odd that it isn't verified, so thought maybe there was something else I needed to do. Any ideas would be appreciated.

MacBook Pro 13″, macOS 10.13

Posted on Jul 31, 2022 9:59 AM

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Question marked as Top-ranking reply

Posted on Jul 31, 2022 4:01 PM

Ialsohaveaquestion wrote:

I'm trying to update my OS to Monterey but keep getting an error message that "The update could not be verified". I'm in Systems Preferences, so it seems odd that it isn't verified, so thought maybe there was something else I needed to do. Any ideas would be appreciated.


Try again from a SafeBoot How to use safe mode on your Mac - Apple Support

login and run the installer.


If you downloaded the full installer—

Applications/Install macOS Monterey.app


The current stable release of Monterey including bug fixes, is macOS 12.5


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support



1 reply
Question marked as Top-ranking reply

Jul 31, 2022 4:01 PM in response to Ialsohaveaquestion

Ialsohaveaquestion wrote:

I'm trying to update my OS to Monterey but keep getting an error message that "The update could not be verified". I'm in Systems Preferences, so it seems odd that it isn't verified, so thought maybe there was something else I needed to do. Any ideas would be appreciated.


Try again from a SafeBoot How to use safe mode on your Mac - Apple Support

login and run the installer.


If you downloaded the full installer—

Applications/Install macOS Monterey.app


The current stable release of Monterey including bug fixes, is macOS 12.5


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support



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The update could not be verified.

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