Question:

Question: iOS 15.6 problems

I have Apple compatible Signia hearing aids that I have synced to my iPhone 11 without difficulty for the past 3 years. Two days ago, that ended after i updated to iOS 15.6. Now, I can sync the hearing aids through the accessibility settings, but they lose sync if the Bluetooth is interrupted even for a moment, they won’t reconnect automatically like before, but must be manually restored through settings. That’s not very convenient when you’re driving.


Before someone tells me “it’s the app not the update”, I don’t access my hearing aids via an app. I access them directly through iPhone Accessibility Settings. The only thing that’s been changed is the update.

iPhone 11

Posted on Aug 2, 2022 4:56 AM

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Answer:
Answer:

Since the issue started after you updated iOS 15.6 I would try the following:

Remove your hearing aids from SettingsAccessibility/Hearing Devices/MFi Hearing Devices/ForgetForget this device.

Then turn off your iPhone. Turn your iPhone back on and go to Settings/General/Transfer or Reset iPhone/Reset/Reset Network Settings. Be very careful to only touch Reset Network Settings. You will have to reconnect to your wifi after doing Reset Network Settings. It also resets bluetooth. Finally go to Settings/Accessibility/Hearing Devices and pair your hearing aids back to your iPhone.

Posted on Aug 2, 2022 12:31 PM

Aug 2, 2022 11:02 AM in response to Boomer654 In response to Boomer654

I also just spent a lovely half hour trying to call my wife. My calls didn’t make her phone ring, and her calls went straight to my voicemail without me receiving any indication I was receiving a call.


The movie quote that comes to mind is from Barry Corbin as the Air Force General to Dabney Coleman in Wargames,

”After careful consideration, I’ve come to the conclusion that your new update *****”

Aug 2, 2022 11:02 AM

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Question marked as Solved

Aug 2, 2022 12:31 PM in response to Boomer654 In response to Boomer654

Since the issue started after you updated iOS 15.6 I would try the following:

Remove your hearing aids from SettingsAccessibility/Hearing Devices/MFi Hearing Devices/ForgetForget this device.

Then turn off your iPhone. Turn your iPhone back on and go to Settings/General/Transfer or Reset iPhone/Reset/Reset Network Settings. Be very careful to only touch Reset Network Settings. You will have to reconnect to your wifi after doing Reset Network Settings. It also resets bluetooth. Finally go to Settings/Accessibility/Hearing Devices and pair your hearing aids back to your iPhone.

Aug 2, 2022 12:31 PM

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Aug 4, 2022 7:59 AM in response to Boomer654 In response to Boomer654

This seems to be a documented problem with later versions of IOS.

Tried updating my phone and new software was 15.4

(my old i-phone SE is running 14.8 and I haven't updated for this reason).

It's does not seem restricted to any particular brand or type of hearing aids (mine are Belltone) or to any particular app.

After 24 hours gave up and transferred the new phone to my wife's number reinstalling the sim card in my old phone.

Seems apple has let down the hearing impaired with the latest software versions.

I won't be updating software or my phone until I hear the problems with hearing aid connections have been fully resolved.

Aug 4, 2022 7:59 AM

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Aug 4, 2022 11:36 AM in response to SimonDewing In response to SimonDewing

I must admit, this was the first time I had experienced this difficulty after an update. Fortunately, rgilbert’s answer has resolved my problem with connecting my hearing aids. I haven’t had a problem since I followed the suggested procedure. ( Thanks again).


YMMV

Aug 4, 2022 11:36 AM

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Aug 4, 2022 12:09 PM in response to Boomer654 In response to Boomer654

Not quite my experience, connection lost again when blue-tooth turned off or phone powered down and then had to go through the whole delete and re-add rigmarole again, hence my frustration and comments.


I need to have something that will work first time every day, the connection to my hearing aids is the only way I can manage phone calls (which allow me to earn a living).


Can't make out what people are saying on speakerphone; conventional phone to the ear generates too much feedback as I need gain set high.


Maybe version 16 will work better when/if it it is issued.

Aug 4, 2022 12:09 PM

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Question: iOS 15.6 problems

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