Hello Stevegcpa,
Thanks for reaching out to Apple Support Communities.
We see that you are having trouble staying connected to your hearing aid. We will be glad to assist.
Let's try the steps below from the following resource:
If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch
- "If you previously connected your Bluetooth accessory to your iOS or iPadOS device, unpair the accessory, put it back in discovery mode, then try to pair and connect it again.
- If you can pair your accessory with some devices but not your iOS or iPadOS device, unpair the accessory from your other devices. Then try to pair with your iOS or iPadOS device again.
- Check with the accessory manufacturer to make sure that your accessory supports your iOS or iPadOS device.
- If you still have any of these issues, contact Apple Support:
- You can’t turn on Bluetooth or the setting is grayed out.
- You can’t connect any Bluetooth accessories with your device.
- The accessory manufacturer confirmed that your accessory is working correctly."
The reason why we are recommending the steps above is because they will show you what to do if Bluetooth accessories aren't staying connected to your device as expected.
Please do not hesitate to reach back out to us if you have questions or need any additional support.
Cheers!
