I put an claim in for my son's iPad and put in accidental damage as the reason. When I got my receipt for the replacement it said cracks. There isn't a crack. They screen is fully white with black lines. Is there going to be a problem with the claim?
iPad
Hello nap3115,
I highly doubt it. Apple Technicians are training to look for display anomalies very closely. You may not have noticed a crack, but perhaps they did. Or, perhaps that was just the only way to classify it due to the black and white lines.
Either way, Apple does not replace screens for iPads. It's a device replacement, like for like.
Hello nap3115,
I highly doubt it. Apple Technicians are training to look for display anomalies very closely. You may not have noticed a crack, but perhaps they did. Or, perhaps that was just the only way to classify it due to the black and white lines.
Either way, Apple does not replace screens for iPads. It's a device replacement, like for like.
AppleCare+ Claim
