Resetting my AirPods

My AirPods arent connecting to my phone because one of them isnt recognized by my phone and i follow what this link tells me How to reset your AirPods and AirPods Pro - Apple Support

and when i get to where it tells me to hole the button for 15 seconds it never flashes it goes from flashing amber to staying solid white from the second i hold the button and never quits until i let go it just goes back to flashing amber please help i dont know what to do i went into as much detail as possible thank you

iPhone XR, iOS 15

Posted on Aug 4, 2022 6:40 AM

Reply
1 reply

Aug 5, 2022 1:47 PM in response to JkJustin

Hi JkJustin,


Thank you for using the Apple Support Communities! If you're unable to reset your AirPods following the steps in the linked article, let's isolate the issue further. You mentioned one AirPod isn't recognized. Are you seeing a specific error such as a red exclamation point? If so, we recommend cleaning your AirPods and case by following the steps below:


How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods


Hope this helps!

Have a great day.


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Resetting my AirPods

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