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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My iPhone 12 shuts down spontaneously and when it comes back on, my ability to use Wifi or Bluetooth is gone. I tried resetting the network connections, resetting all connections, turning it off and on many times. So I decided to reset and wipe the entire phone, the phone will not let me do that. It won't accept the password.
Jeff Stepper wrote:
My iPhone 12 shuts down spontaneously and when it comes back on, my ability to use Wifi or Bluetooth is gone. I tried resetting the network connections, resetting all connections, turning it off and on many times. So I decided to reset and wipe the entire phone, the phone will not let me do that. It won't accept the password.
IF you wipe the phone as new and not backup and you still can't connect then it is a hardware issue. Take it in to the nearest Apple or authorized Apple dealer in your city.
Jeff Stepper wrote:
My iPhone 12 shuts down spontaneously and when it comes back on, my ability to use Wifi or Bluetooth is gone. I tried resetting the network connections, resetting all connections, turning it off and on many times. So I decided to reset and wipe the entire phone, the phone will not let me do that. It won't accept the password.
IF you wipe the phone as new and not backup and you still can't connect then it is a hardware issue. Take it in to the nearest Apple or authorized Apple dealer in your city.
Turns out the wifi/bluetooth band inside the phone somehow came disconnected, (probably due to a drop of the phone). I had to replace the phone.
iPhone 12 won't connect to Wifi or Bluetooth
