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i have a MacBook Air and it’s been frozen and the mouse is not moving on the login screen. I keep on restarting it and it won’t work.
MacBook Air 13″, macOS 11.3
i have a MacBook Air and it’s been frozen and the mouse is not moving on the login screen. I keep on restarting it and it won’t work.
MacBook Air 13″, macOS 11.3
Follow these steps, testing after each step:
If that didn’t help, then I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
Follow these steps, testing after each step:
If that didn’t help, then I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
Labtop