This bug prevents me from using Apple Music

I have an iPhone 12 (running on iOS 15.6). Yesterday I discovered that I can’t use Apple Music because of the notification that “freezes” the app (unfortunately, I can’t attach a screenshot here).

I tried rebooting my iPhone, force restarting an app, and contacting with Apple Support. They advised me to reinstall the app and check if the problem persists. I did so, but not only the problem didn’t disappear, but a new one appeared. I can’t connect to my iCloud Music Library.

Please help me solve this annoying problem.

P.S. A week before I switched to Apple One (Family subscription). It’s not the first time I buy it.

iPhone 12, iOS 15

Posted on Aug 4, 2022 10:33 PM

Reply

Similar questions

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

This bug prevents me from using Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.