Phone wipe and unable to log in

My phone spoiled and I change The Battery now it asking for my login which I wrote down and input but didn't respond and if I put another password it says wrong log in please can I delete my I cloud and will it open and what can I do.

Posted on Aug 5, 2022 5:02 PM

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Posted on Aug 5, 2022 6:54 PM

if you don't recognize the Apple ID gmail address that starts with an 'o', then you must have purchased this phone used.. and the previous owner must not have reset the device properly before selling it.

You have to enter the correct password or the phone will not be usable, there is not a way to circumvent activation lock. if you are the original owner and have the necessary proof, you might be able to get help from Apple by submitting an activation lock support request. See link below

How to remove Activation Lock - Apple Support

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Question marked as Top-ranking reply

Aug 5, 2022 6:54 PM in response to jatto49

if you don't recognize the Apple ID gmail address that starts with an 'o', then you must have purchased this phone used.. and the previous owner must not have reset the device properly before selling it.

You have to enter the correct password or the phone will not be usable, there is not a way to circumvent activation lock. if you are the original owner and have the necessary proof, you might be able to get help from Apple by submitting an activation lock support request. See link below

How to remove Activation Lock - Apple Support

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Phone wipe and unable to log in

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