MacBook Air (M2) Preview won't open pdf

I just got my new MB Air (M2, 2022) and discovered a strange behavior with Preview. It won't open certain pdfs (e.g. invoices sent by suppliers). However, the very same pdf can be opened on my MB Pro 13 (M1, 2020). macOS Monterey 12.5 is running on both machines.

Any ideas why this is happening?

MacBook Air Apple Silicon

Posted on Aug 6, 2022 1:17 AM

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3 replies

Aug 6, 2022 1:30 AM in response to Wongole

What exactly happens when you try to open those pdf? Any error message? Post screenshots if possible. Also: do these same pdf open in another application in the M2, like Safari (control-click->Open with->Safari)?

Owl-53

Level 10

103,489 points

Aug 6, 2022 4:22 AM in response to Wongole

Try editing the Name of the PDF and remove the [5} from the file name

Wongole Author

Level 1

16 points

Aug 6, 2022 1:34 AM in response to Luis Sequeira1

These pdfs cannot be opened in Safari. When trying to do so, Safari just shows a blank (grey) screen. Again, it opens under Safari on my old MBP 13 (M1, 2020).

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MacBook Air (M2) Preview won't open pdf