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mooo51 Author

Level 1

4 points

I can’t open my iPhone 11

I forgot the password and I don’t have pick up

I need to reset the password

it was set as Face ID

iPhone 11, iOS 15

Posted on Aug 6, 2022 7:59 AM

Top-ranking reply

WheelieNick

Level 8

42,019 points

Posted on Aug 6, 2022 8:07 AM

Even if you have set up Face ID , there is always a passcode that you need to setup before you can set up Face ID. the passcode is for if you cannot open your Face ID, when wearing a face mask with an iPhone X for example

To remove the passcode, follow this steps

If you're running iOS 15.2 or higher use this steps

How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support

If you're running an earlier version of iOS, follow this steps

If you forgot your iPhone passcode - Apple Support

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I can’t open my iPhone 11

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