I can’t open my iPhone 11
I forgot the password and I don’t have pick up
I need to reset the password
it was set as Face ID
iPhone 11, iOS 15
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Even if you have set up Face ID , there is always a passcode that you need to setup before you can set up Face ID. the passcode is for if you cannot open your Face ID, when wearing a face mask with an iPhone X for example
To remove the passcode, follow this steps
If you're running iOS 15.2 or higher use this steps
How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support
If you're running an earlier version of iOS, follow this steps
If you forgot your iPhone passcode - Apple Support