Nucleus 7 cochlear implant now needs to be re-paired with iPhone several times per day

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Level 1

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Nucleus 7 cochlear implant now needs to be re-paired with iPhone several times per day

Is there any way to restart the automatic re-pairing of iPhone 13 proMax to the Nucleus 7 cochlear implant? It used to automatically pair. Now I have to manually go to Settings>Accessibility>Hearing devices, turn off then turn on my implant, and it is very time consuming. I cannot tell intuitively when it is paired or when my phone calls, videos, etc are suddenly blasting out my phone speakers to the irritated world. (I am totally deaf in other ear-no implant- so I cannot triangulate or discern when the sound is streaming to implant or going out speakerphone ).

What went wrong? Was it an update that interferes with Bluetooth lowE automatic connection? Help.

iPhone 13 Pro Max, iOS 15

Posted on Aug 6, 2022 2:16 PM

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Answer 1

Top-ranking reply

rgilbert

Level 4

1,066 points

Aug 7, 2022 11:24 AM in response to KCDawes

After having to pair your hearing aid several times you sometimes need to reset the iPhones bluetooth. First go to Settings - Accessibility - Hearing Devices - Mfi Hearing Devices and do a Forget this Device. Then repower your iPhone. After repowering go to Settings - General - Transfer or Reset iPhone - Reset - Reset Network Settings being careful to only Reset Network Settings.

Then go back to Settings - Accessibility - Hearing Devices and pair your hearing aid. You will also have to reconnect to any wifi you were using by inputting your wifi password.

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Nucleus 7 cochlear implant now needs to be re-paired with iPhone several times per day

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