No connection after updating to IOS 15.6

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Level 1

4 points

No connection after updating to IOS 15.6

After updating to IOS 15.6 on iPhone 13 there is no connection on both sim cards (one physical and the other - eSim). No cell service, no sms and mobile internet, only wifi works

iPhone 13, iOS 15

Posted on Aug 7, 2022 1:16 AM

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Answer 1

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WheelieNick

Level 8

38,755 points

Aug 7, 2022 2:31 AM in response to Kateryna_UA

See this link and follow the instructions provided

If you see No Service or Searching on your iPhone or iPad - Apple Support

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Answer 2

Kateryna_UA Author

Level 1

4 points

Aug 7, 2022 3:48 AM in response to WheelieNick

Thanks, but it doesn't work.

I tried to remove the physical sim card from the phone - there was connection to eSim. But when I turned off eSim, connection on the physical sim card doesn't appear. It turns out that after the update there was a conflict between the physical sim and eSim. At the same time in one phone they can't work.

Before update it was fine.

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No connection after updating to IOS 15.6

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