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Mac Mail problem

Mail on my MacBook Pro: the inbox deletes, or doesn't save, any messages over 3 or 4 weeks old. I also have an old MacBook (OS10.6.8) which uses Microsoft Entourage for emails, which remain forever if you want them to. So I'm still using the old MacBook for emails, which is ok, but if it dies how do I retrieve emails on the new one?

Any ideas?

MacBook Pro 13″, macOS 12.4

Posted on Aug 8, 2022 9:07 AM

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Posted on Aug 9, 2022 7:35 AM

ewing257 wrote:

Mail on my MacBook Pro: the inbox deletes, or doesn't save, any messages over 3 or 4 weeks old. I also have an old MacBook (OS10.6.8) which uses Microsoft Entourage for emails, which remain forever if you want them to. So I'm still using the old MacBook for emails, which is ok, but if it dies how do I retrieve emails on the new one?
Any ideas?


Mail>Preferences>Accounts>Mailbox Behavior>Trash make changes for each account in question.





Mail User Guide for Mac - Apple Support


1 reply
Question marked as Best reply

Aug 9, 2022 7:35 AM in response to ewing257

ewing257 wrote:

Mail on my MacBook Pro: the inbox deletes, or doesn't save, any messages over 3 or 4 weeks old. I also have an old MacBook (OS10.6.8) which uses Microsoft Entourage for emails, which remain forever if you want them to. So I'm still using the old MacBook for emails, which is ok, but if it dies how do I retrieve emails on the new one?
Any ideas?


Mail>Preferences>Accounts>Mailbox Behavior>Trash make changes for each account in question.





Mail User Guide for Mac - Apple Support


Mac Mail problem

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