You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Understandably the Apple ID and Password is a protection against theft. I was gifted an old iPhone5, however the friend says she forgot her Apple ID password as well as her old email password. Hence it is difficult for me to reset my phone .
Surely there are ways to verify the authenticity of such requests for password reset in order to reset the Apple ID Password.
iPhone 5s
Surely there are ways to verify the authenticity of such requests for password reset in order to reset the Apple ID Password.
Your friend will need to follow the instructions in this Apple Support article:
If you forgot your Apple ID password - Apple Support
Then.......follow the instructions in this Apple Support article:
What to do before you sell, give away, or trade in your iPhone ...Official Apple Support › en-us
You may not have thought about this, but please understand that there will be a number of iPhone apps that will not run on the ancient iPhone 5 due to hardware and software limitations.
As far as the email password, that would be a question for the support folks at the mail service that your friend used with the iPhone. Might be Gmail, Hotmail, AOL, Yahoo, etc.
Surely there are ways to verify the authenticity of such requests for password reset in order to reset the Apple ID Password.
Your friend will need to follow the instructions in this Apple Support article:
If you forgot your Apple ID password - Apple Support
Then.......follow the instructions in this Apple Support article:
What to do before you sell, give away, or trade in your iPhone ...Official Apple Support › en-us
You may not have thought about this, but please understand that there will be a number of iPhone apps that will not run on the ancient iPhone 5 due to hardware and software limitations.
As far as the email password, that would be a question for the support folks at the mail service that your friend used with the iPhone. Might be Gmail, Hotmail, AOL, Yahoo, etc.
Factory Reset
