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Font Book permanently not responding

As soon as Font Book is launched the spinning wheel appears which won't allow me to interact with anything - including the toolbar so I cannot restore standard fonts or delete anything through Font Book.


I've tried deleting all fonts through Users/Library/Font and Font Collections (I can't delete the folders so just the contents) and nothing changed. I've tried searching anything with a font file ext (.ttf, .otf etc) and deleting all files.


I've tried the Safe Boot restart trick to clear the cache but that also hasn't worked.


When I launch Font Book it still says I have 339 fonts which means the fonts are still on my computer somewhere.


This is really inconvenient for me as I work as a graphic designer and this prevents me from being able to download new fonts ( or use the ones I've now deleted). Please help!!!

MacBook Pro

Posted on Aug 9, 2022 1:23 AM

Reply
Question marked as Best reply

Posted on Aug 9, 2022 7:15 AM

Some steps may have already been attempted so move to the appropriate next step and start there


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


Understand, we are all working Remotely from all around the world. 


Therefore, we do not have the On-Hands experience the User ( you ) has with this computer.


The next best thing for us to having a semi - actual On-Hand experience on this computer is to follow the steps below


Download the Application Etrecheck directly from the Developer.


The application is free or paid from added features. 


It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )


We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.

Similar questions

4 replies
Question marked as Best reply

Aug 9, 2022 7:15 AM in response to Mimran16

Some steps may have already been attempted so move to the appropriate next step and start there


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


Understand, we are all working Remotely from all around the world. 


Therefore, we do not have the On-Hands experience the User ( you ) has with this computer.


The next best thing for us to having a semi - actual On-Hand experience on this computer is to follow the steps below


Download the Application Etrecheck directly from the Developer.


The application is free or paid from added features. 


It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )


We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.

Font Book permanently not responding

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