Hello friends. I download songs from Apple Music onto my iPhone and add them to a playlist. When I go back to the playlist weeks or days later, some of the songs will be gone. Once a song reappeared, but usually they stay gone. I just want to download songs and have them stay on my iphone13. Thoughts? I’m not short on storage space.
Hello Jawko,
Ah, thanks for clarifying that up. You likely must be using Optimize storage on your device. Add music to iPhone and listen offline - Apple Support
"Free up music storage: If iPhone is low on storage space, you can automatically remove downloaded music that you haven’t played in a while. Go to Settings > Music > Optimize Storage."
If the song or album has not been played in a while and your device needs the space, it will be removed. When you click to play it again, it has to re-download it.
Thanks and have a wonderful day.
Hello Jawko,
Ah, thanks for clarifying that up. You likely must be using Optimize storage on your device. Add music to iPhone and listen offline - Apple Support
"Free up music storage: If iPhone is low on storage space, you can automatically remove downloaded music that you haven’t played in a while. Go to Settings > Music > Optimize Storage."
If the song or album has not been played in a while and your device needs the space, it will be removed. When you click to play it again, it has to re-download it.
Thanks and have a wonderful day.
Howdy Jawko,
Thanks for updating us with that information.
Do you have Sync Library enabled and in use with another device on Apple Music? If so, be sure the song isn't removed from a different device as it may impact your iPhone. For assistance with checking this, take a look at the steps below which can also be found here: Turn on Sync Library with Apple Music - Apple Support
Turn on Sync Library
With the latest version of iOS, iPadOS, and macOS, Sync Library is turned on by default. If you turned off Sync Library, you can turn it back on. Just follow the steps below for your device.
On your iPhone, iPad, or iPod touch
1. Go to Settings > Music.
2. Turn on Sync Library. If you don't subscribe to Apple Music or iTunes Match, you won’t see an option to turn on Sync Library.
If that doesn't seem to be related, confirm you're updated to the latest iOS version. If an update is available, be sure to complete a backup before installing. Use this resource for assistance with backing up or updating your iPhone: Update your iPhone, iPad, or iPod touch - Apple Support
Have a great day!
Greetings Jawko,
If content is offloading from your iPhone, you'll want to begin by making sure you have enough available storage on your device.
How to check the storage on your iPhone, iPad, and iPod touch
Take care.
Jawko,
You will want to enable Sync Library as outlined in the previous reply. This will allow your library to be available on all devices.
Cheers.
Understood Jawko,
What we'd recommend is that you Contact Apple Support. They can help look into this in greater detail with you and see why these songs are going missing.
Thanks for using Apple Support Communities!
Thank you for the reply friend. I knew that being short on storage would be an issue. But I currently have gigs available on my iPhone. So that's not the problem. Any other ideas on what it might be? Thanks!
Jawko
How do you do Brandon_J_321 and thank you for the reply.
Sync Library is in the OFF position on my iPhone and I am fully up to date on the iOS. 🤔 I’m really at a loss here. All help is appreciated!
Jawko
G'Day Dustin!
I'm not interested in using the sync library feature between my iPhone and my Mac. My Mac has 1000's of songs, many that aren't already on apple servers. I just want to download certain playlists from my Mac to my iPhone manually via a hardwire connection, and then download songs from Apple music into their own separate playlist only available on my iPhone. Do you think that has anything to do with my songs downloaded from apple music disappearing? I can't figure the connection?
Best,
Jawko!
Hello Jawko,
There is no way to do what you are asking as mentioned here: Sync music between your Mac and iPhone or iPad - Apple Support
"Important: If you subscribe to Apple Music, your music is transferred automatically to all your devices and no syncing is required. You can’t use the syncing method described here unless you turn off the Sync Library option in Apple Music preferences."
You can submit feedback to see if that is an option they will add in the future: Feedback - Apple Music - Apple
Thanks.
Hello Eric,
I apologize i wasn’t clear. I have turned off the Sync Library option in Apple Music preferences. I have always had it off. Currently I am able to sync individual playlists from my Mac to my iPhone. That has never been an issue. The problem begins when I download a song from Apple Music onto my iPhone. The downloaded song will eventually disappear! A few hours or days later. That is the problem. Songs downloaded from Apple Music keep disappearing. It doesn’t have anything to do with syncing with my Mac but thanks for the info! All the best to you.
Jawko
Happy Monday Eric,
I’m not using optimize storage and I have 150gigs available on my phone. 🤔. This is very weird. 😵.
Etc,
Jawko
Downloaded songs disappear
