You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Aidank___
Aidank___ Author
User level: Level 1
4 points

My AirPods are stuck on a green light sometimes and sometimes an amber/orange. I charge them and reset them nothing happens. Help?

My AirPods are stuck on a green light sometimes and sometimes an amber/orange. I charge them and reset them nothing happens. Help?

iPhone 13

Posted on Aug 9, 2022 9:30 PM

Reply
Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
195,711 points

Posted on Aug 9, 2022 9:42 PM

Aidank___ Said:

"My AirPods are stuck on a green light sometimes and sometimes an amber/orange. I charge them and reset them nothing happens. Help?"

-------


Troubleshooting AirPods Charger:

A. A Few Links to Visit:





B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.
View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
195,711 points

Aug 9, 2022 9:42 PM in response to Aidank___

Aidank___ Said:

"My AirPods are stuck on a green light sometimes and sometimes an amber/orange. I charge them and reset them nothing happens. Help?"

-------


Troubleshooting AirPods Charger:

A. A Few Links to Visit:





B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.
Reply

My AirPods are stuck on a green light sometimes and sometimes an amber/orange. I charge them and reset them nothing happens. Help?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up