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Purchased album is completely gone

Very recently, an album that I purchased has suddenly disappeared completely. I do not know why or how this has happened. When I go to my purchases, it seems all evidence of my purchase history has been deleted. I have tried all sorts of things to get my album back, but none of them worked. Can anyone help me restore my purchase?

MacBook Air

Posted on Aug 10, 2022 1:35 AM

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Question marked as Top-ranking reply

Posted on Aug 10, 2022 5:26 AM

Hi,

The album will not show on purchased screen if it is hidden. Have you checked your hidden purchases? If it is not there, the album will no longer be available to redownload.


Jim

5 replies

Purchased album is completely gone

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