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Air Tag problems after replacing the battery

after replacing the battery my Air tag won't connect to Find My. Have tried turning off and back on with the iPhone and also with the bluetooth.

iPhone X

Posted on Aug 10, 2022 10:54 AM

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Posted on Aug 11, 2022 5:17 PM

This eventually worked! Just have to say that in my case I had to do the battery in… press, battery out 8 times in order to hear the reset sound. Just in case that helps someone else out.

2 replies

Aug 11, 2022 5:14 PM in response to dlangfel

Hello dlangfel,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with locating your AIrTag in Find My after replacing the battery. Try resetting the AirTag as described here to see if that resolves the issue: How to reset your AirTag - Apple Support



"Here's how to reset your AirTag:


  1. Press down on the polished stainless steel battery cover of your AirTag and rotate counterclockwise until the cover stops rotating.
  2. Remove the cover and the battery.*
  3. Replace the battery.
  4. Press down on the battery until you hear a sound. This sound means that the battery is connected. 
  5. When the sound finishes, repeat the process four more times, removing and replacing the battery, then pressing down on the battery until you hear a sound. You should hear a sound each time you press on the battery, for a total of five sounds. The fifth sound is different from the previous four. This indicates that the AirTag is now ready to pair.
  6. Replace the cover by aligning the three tabs on the cover with the three slots on your AirTag.
  7. Press down on the cover.
  8. Rotate the cover clockwise until it stops rotating."


We hope this helps.


Cheers!


Air Tag problems after replacing the battery

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