You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello
I have my colleagues who are not able to configure her face id
when she arrives to the "Get started " window, she clicks to the button then the next window that appears show a different image that the one it should really display.
I attach some images to understand better.
Please can you assist me to resolve this issue ?
Greetings boviceballey,
If you are having difficulty setting up Face ID, follow the guidance found here:
Take care.
It looks like the screen is damaged, so you will not be able to set up Face ID until you have the screen replaced by Apple. (Only Apple can replace a screen and still have Face ID work.)
Face ID
