Resetting password

I have a Macbook Pro and for some reason was asked to reset my password. I've reset it multiple times but continue to get the following message "error occurred during authentication" and I cannot go any further. Not sure what to do now. Thank you

MacBook Pro 15″, macOS 10.15

Posted on Aug 12, 2022 4:57 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2022 5:12 AM

https://support.apple.com/en-us/HT212190


See this link and follow the instructions provided.


If this doesn't work, you might need to contact apple support


Contact - Official Apple Support


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Resetting password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.