Apple Mail 16.0: random emails not loading
Only on macbook pro--not a problem on iphone
MacBook Pro Apple Silicon
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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Only on macbook pro--not a problem on iphone
MacBook Pro Apple Silicon
This is how I have my Privacy preferences set:
I do not have a problem with emails not loading. Therefore give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.
NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
This is how I have my Privacy preferences set:
I do not have a problem with emails not loading. Therefore give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.
NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
If the problem went away in Safe Mode but came back when you rebooted normally there's some 3rd party software that may be causing the problem.
Therefore, download and run Etrecheck. Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.
Copy the report
and use the Additional Text button to paste the report in your reply.
Then we can examine the report and see if we can determine the culprit.
Thanks--i think safe mode helped but when I left safe mode I had same problem
Apple Mail 16.0: random emails not loading