Trying to sync iPhone XR with Mac Book Pro running Monterey.

Trying to sync iphone XR (iOS 15.6) with Mac Book Pro (Monterey). Both do not have any pending updates. Gets stuck at #3 out of 5 Determining tracks to sync. Wsa fine a coupe weeks ago. Any fixes?


[Re-Titled by Moderator]

iPhone XR, iOS 15

Posted on Aug 12, 2022 10:57 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2022 11:38 AM

First, give it time; it’s a complex process determining tracks to sync. So give it a couple of hours.


the other thing to try is to start the Mac in Safe mode. This prevents loading apps that are normally automatically loaded at startup, and leaves more RAM free for Finder to use for the matching. To start in Safe mode hold the SHIFT key during startup.

1 reply
Question marked as Top-ranking reply

Aug 12, 2022 11:38 AM in response to Whoknowswhatname

First, give it time; it’s a complex process determining tracks to sync. So give it a couple of hours.


the other thing to try is to start the Mac in Safe mode. This prevents loading apps that are normally automatically loaded at startup, and leaves more RAM free for Finder to use for the matching. To start in Safe mode hold the SHIFT key during startup.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Trying to sync iPhone XR with Mac Book Pro running Monterey.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.