You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trying to sync iPhone XR with Mac Book Pro running Monterey.

Trying to sync iphone XR (iOS 15.6) with Mac Book Pro (Monterey). Both do not have any pending updates. Gets stuck at #3 out of 5 Determining tracks to sync. Wsa fine a coupe weeks ago. Any fixes?


[Re-Titled by Moderator]

iPhone XR, iOS 15

Posted on Aug 12, 2022 10:57 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2022 11:38 AM

First, give it time; it’s a complex process determining tracks to sync. So give it a couple of hours.


the other thing to try is to start the Mac in Safe mode. This prevents loading apps that are normally automatically loaded at startup, and leaves more RAM free for Finder to use for the matching. To start in Safe mode hold the SHIFT key during startup.

1 reply
Question marked as Top-ranking reply

Aug 12, 2022 11:38 AM in response to Whoknowswhatname

First, give it time; it’s a complex process determining tracks to sync. So give it a couple of hours.


the other thing to try is to start the Mac in Safe mode. This prevents loading apps that are normally automatically loaded at startup, and leaves more RAM free for Finder to use for the matching. To start in Safe mode hold the SHIFT key during startup.

Trying to sync iPhone XR with Mac Book Pro running Monterey.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.