Apple Event: May 7th at 7 am PT

> Learn more

> Add to your calendar 

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: wickedtonia
wickedtonia Author
User level: Level 1
4 points

2017 Toyota Corolla and iPhone 13 Pro Max Call Issues

Hi. I drive a 2017 Toyota Corolla. I just upgraded from an iPhone 8 Plus to the iPhone 13 Pro Max. My car does not have CarPlay.


Ever since the upgrade I have had issues with calls. I can hear the caller just fine. But they cannot hear me. We have both checked our call signals after trying this multiple times, and both are strong signals. I’ve called other people, and they have the same problem. So phone signal does not appear to be the problem. The music connection plays fine as well. It is only the other user who cannot hear me. Why is this happening? I am using the latest iOS software so an update doesn’t appear to be the solution either.


To be clear: I had no issues with my iPhone 8 Plus and car connectivity. This is strictly on my iPhone 13 Pro Max.

iPhone 13 Pro Max

Posted on Aug 13, 2022 6:41 AM

Reply
Question marked as Best reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
410,616 points

Posted on Aug 13, 2022 6:54 AM

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

View in context

Similar questions

2 replies
Question marked as Best reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
410,616 points

Aug 13, 2022 6:54 AM in response to wickedtonia

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

Reply

2017 Toyota Corolla and iPhone 13 Pro Max Call Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up