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I got shocked by my Apple Watch and it left a welt bruise on my arm. Apple Support has insisted it's just Static Electricity.

Has anyone else been able to get a good response from Support as this is a safety concern and is probably a product design flaw?


The watch was not broken or cracked. It was being used as intended - so I don't think it was user fault. Weather was optimal, and there was no water around when it happened. They ran a diagnosis and it was in perfect condition. Therefore, I think it's a product design flaw that their engineers are not catching.

Apple Watch Series 4

Posted on Aug 15, 2022 5:32 AM

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Question marked as Top-ranking reply

Posted on Aug 16, 2022 1:47 PM

They checked at the Genius Bar, and unfortunately everything is working perfectly and the battery life has no issues.


I think what I’m hoping out of this is that they hold an investigation so it doesn’t happen to anyone else - instead of just saying it’s static.

8 replies

I got shocked by my Apple Watch and it left a welt bruise on my arm. Apple Support has insisted it's just Static Electricity.

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