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i can't connect my phone to my macbook

every time i connect my iPhone with the cable i get a message to update software in order for me to access my phone on the computer. and once i try to do the download it says network error. everything is connected to the wifi. SEND HELP

MacBook Pro 13″, macOS 10.13

Posted on Aug 15, 2022 8:24 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2022 2:14 AM

Try to boot the Mac in safe mode, and do this procedure from there, sometimes the update will work then


Start up your Mac in safe mode – Apple Support (UK)


1 reply

i can't connect my phone to my macbook

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