Software update says network issue so it will not update.

This is with the purpose of recognizing an iPhone 8.


I have rebooted several times as well as checked my network, hotspot off on the phone, and started in safe mod. The problem still persists. What do I do?


It is an older MacBook Pro (October 2011) with the highest OS being High Sierra. That could be the problem but wanted to throw some feelers out there and see if there was a potential solution other than a new computer.

MacBook Pro 13″

Posted on Jun 10, 2023 12:02 PM

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Posted on Jun 10, 2023 12:54 PM

If you refer to -> Related Article: If your Mac says that a software update is required to connect to iPhone or iPad


You may need to update the software on your Mac in order for it to recognise your iOS device

Click Install to download and install the software so your Mac can update or sync your iOS device.

It is just a small patch for macOS.


You won't notice that update by the way, it only lasted 5 minutes or so.

The Mac remains 10.13.6 and the iPhone remains iOS you running on the iPhone 8.

3 replies
Question marked as Best reply

Jun 10, 2023 12:54 PM in response to Flying_V_92

If you refer to -> Related Article: If your Mac says that a software update is required to connect to iPhone or iPad


You may need to update the software on your Mac in order for it to recognise your iOS device

Click Install to download and install the software so your Mac can update or sync your iOS device.

It is just a small patch for macOS.


You won't notice that update by the way, it only lasted 5 minutes or so.

The Mac remains 10.13.6 and the iPhone remains iOS you running on the iPhone 8.

Jun 28, 2023 1:57 PM in response to Flying_V_92

See the following Apple articles:

Check the status of your network on Mac

Check the status of your network on Mac - Apple Support

 

You need to have a good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


Turn Off VPN, see -> Change VPN settings on Mac

Change VPN settings on Mac – Apple Support (UK)


Make sure you don't have a firewall enabled: Change Firewall settings on Mac – Apple Support (UK)

 

If your Mac isn't connecting to the internet over Wi-Fi

If your Mac isn't connecting to the internet over Wi-Fi - Apple Support

 

If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.



Software update says network issue so it will not update.

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