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Phone keeps saying no internet connection

I am losing my internet connection constantly, even though I am sitting right beside the modem. While trying to use most of the apps, message will come up saying no internet connection. Any suggestions?


iPhone 13 Pro Max

Posted on Aug 16, 2022 6:27 PM

Reply
Question marked as Best reply

Posted on Aug 17, 2022 1:21 AM

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


See the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support


If they are On, turn Off Hotspot & VPN.



5 replies
Question marked as Best reply

Aug 17, 2022 1:21 AM in response to joboy240

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


See the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support


If they are On, turn Off Hotspot & VPN.



Aug 19, 2022 6:54 AM in response to joboy240

Have you check the router settings? -> Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support


Contact also your ISP, for Firmware update the router.

If it is your own router you should do the firmware update yourself.


See also -> Network Analyzer - iOS

https://apps.apple.com/us/app/network-analyzer/id562315041

 

 

If you have more devices, use private Wi-Fi addresses, see:

Use private Wi-Fi addresses on iPhone, iPad, iPod touch, and Apple Watch

Use private Wi-Fi addresses on iPhone, iPad, iPod touch, and Apple Watch - Apple Support


If you use Private Wi-Fi addresses then you can assign the iPhone a MAC address & a Private IP address.

Log in to the router, add your iPhone NAME + iPhone MAC address  + private IP address.

Your iPhone MAC address is: go to Settings -> General -> About -> the Wi-Fi address (note this address).

Assign a private IP address to the iPhone, for example 192.168.x.xxx or 169.254.x.xxx. 

This depends on the router & other iDevices that have already been added.

What is important, check the list and the last xxx must be different from the iDevices that have already been added.



Phone keeps saying no internet connection

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