My phone is saying phone disabled connect to itunes. Apple care indicated it was disabled because passcode was entered incorrectly too many times. It appears that if that is the case I should be able to access by resetting the password in someway?

ConfusedandSad2 wrote:

My phone is saying phone disabled connect to itunes. Apple care indicated it was diabled because passcode entered incorrectly too many times. The touch screen was broke so I cant get my pics without getting into the phone. I have been told 3 different things now. I just want to make sure I should give up at this point at restoring my pics on my new phone or i diskk. Any suggestions? I was told by at&t store tech screen on phone needed to be fixed to enter. Apple Care said no chance of getting, because phone is locked and has to go back to factory settings. Assurion, said maybe store tech could help.

Any help is greatly appreciated.

Sorry Apple is correct. That why you back up your device on a regular basis and not in time of crisis.