Phone Frozen
Hello, My phone froze and nothing seems to be working. The screen and the buttons How do I fix it?
iPhone 11
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Hello, My phone froze and nothing seems to be working. The screen and the buttons How do I fix it?
iPhone 11
If a "forced" restart (using the correct gestures) doesn't solve the problem, it might be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
If a "forced" restart (using the correct gestures) doesn't solve the problem, it might be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Try a "forced" restart of your device, using these instructions:--> Force restart iPhone – Apple Support
Regards
Giulio
I tired that still nothing
Phone Frozen