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Sos problem

i mistakenly activated the emergency sos mode and it went through and notified my emergency contact but the sos widget (A red colored widget)is still on my screen and if I try to enter emergency sos settings it goes back to Home Screen

iPhone 7 Plus, iOS 15

Posted on Aug 20, 2022 6:24 AM

Reply
1 reply

Aug 21, 2022 4:50 PM in response to uduma177

Hi there uduma177,


From what we can tell, your iPhone is stuck on Emergency SOS. We're glad you've connected with us in Apple Support Communities, and we can provide some guidance.


"With CDMA, when an emergency call ends, iPhone enters emergency call mode for a few minutes to allow a call back from emergency services. During this time, data transmission and text messages are blocked. After making an emergency call, certain call features that block or silence incoming calls may be disabled for a short period of time to allow a callback from emergency services. These include Do Not Disturb, Silence Unknown Callers, and Screen Time." Have a look at the 'Important information about emergency calls on iPhone' section in this link to learn more: Make emergency calls on iPhone


Keeping that in mind, you'll want to be sure you've ended any emergency calls with the guidance in the 'End a call' section of this support article: Use Emergency SOS on your iPhone


With that said, emergency call mode should end on its own after a few minutes. If not, try a forced restart with the steps in the link below for your specific iPhone model: If your iPhone, iPad, or iPod touch won't turn on or is frozen


Take care.

Sos problem

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