Wife can't update app on old iPad (iOS 9.3.5) because it asks for the password of an AppleID no longer recognized (an old one of mine.) That iPad is NOT connected to my current AppleID. How can this be fixed?

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Wife can't update app on old iPad (iOS 9.3.5) because it asks for the password of an AppleID no longer recognized (an old one of mine.) That iPad is NOT connected to my current AppleID. How can this be fixed?

iPad, iOS 9

Posted on Aug 20, 2022 11:31 AM

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Answer 1

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Eric Root

Level 10

685,221 points

Aug 20, 2022 6:18 PM in response to paulcoholic

She can delete the app, restart the iPad, and then download the app using her Apple ID.

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Wife can't update app on old iPad (iOS 9.3.5) because it asks for the password of an AppleID no longer recognized (an old one of mine.) That iPad is NOT connected to my current AppleID. How can this be fixed?

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