"Remove Data Plan" option missing on 12 Pro Max

Question

"Remove Data Plan" option missing on 12 Pro Max

Please help to solve this issue. I'm trying to remove an existing ESIM profile. But "Remove Data Plan" option is missing for the ESIM profile which I need to remove. For other ESIM profiles, remove option is there and working. Please assist.

There are two ESIM profiles.

This profile has the remove option and working without any issue

This is the profile which I need to remove and remove option is missing

iPhone 12 Pro Max, iOS 15

Posted on Aug 20, 2022 3:04 PM

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Answer 1

Top-ranking reply

Axel Foley

Level 10

149,484 points

Aug 20, 2022 3:26 PM in response to hirunikalanika

Turn ON that Data Plan (Business) and see whether that brings up the option to Remove Data Plan. If this does not work, then:
Check whether you have an actual SIM card installed for the Business line. Check the SIM card tray and remove SIM card if one exists.

Axel F.

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