Camera problem

I bought an iPhone 13 Pro Max 256GB a few weeks ago. Carefully used, do not throw away. Yesterday I noticed a very strange thing with the camera, when a slightly zoomed-in picture is taken in the light, stripes appear on the sides (see in the picture), but this defect is only for whatsapp, not with a normal camera. I have restarted the phone but it helps for a couple of times, what could this be the problem?

iPhone 13 Pro Max, iOS 15

Posted on Aug 21, 2022 3:05 AM

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Question marked as Top-ranking reply

Posted on Aug 21, 2022 3:12 AM

If it only happens using a specific app, contact their developer/support team and ask them.


If it happens using all apps, for your peace of mind (since your iPhone is brand new and still covered by warranty), I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

2 replies
Question marked as Top-ranking reply

Aug 21, 2022 3:12 AM in response to IlzeZ

If it only happens using a specific app, contact their developer/support team and ask them.


If it happens using all apps, for your peace of mind (since your iPhone is brand new and still covered by warranty), I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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Camera problem

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